Thank you for choosing kleankanteen.top! We are committed to ensuring your order reaches you quickly and securely. Below you will find our shipping policy, outlining order processing, delivery timelines, and associated costs.
Order Processing Time
All orders are processed and prepared for shipment within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email containing your tracking details.
Shipping Carriers
To ensure reliable and timely delivery, we partner with the following carriers:
UPS
FedEx
USPS (for domestic orders only)
The carrier used for your order will be selected based on your location and the characteristics of your shipment.
Estimated Delivery Times
Delivery times vary depending on your shipping address:
Domestic (U.S.) Orders: 3–7 business days after shipment
International Orders: 7–14 business days after shipment (subject to customs clearance)
Shipping Costs
Domestic Orders:
Free standard shipping on all orders over $50
Orders under $50 incur a $5.99 standard shipping fee
Expedited shipping options are available at checkout, with costs calculated based on weight and destination
International Orders:
Shipping fees are calculated based on destination, package weight, and dimensions. The exact cost will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package’s progress on the carrier’s website.
Possible Processing Delays
While we strive to process all orders promptly, delays may occasionally occur during holidays, promotional periods, or due to unforeseen circumstances. Should any delay affect your order, we will notify you via email.
Shipping Restrictions
Due to carrier limitations or regional regulations, we may be unable to ship to certain locations. Available delivery options will be displayed during checkout.
Address Accuracy
Please double-check your shipping address at checkout. If a package is undeliverable due to an incorrect or incomplete address, additional shipping charges may apply. If you need to update your address, please contact our customer service team as soon as possible.
Lost or Damaged Shipments
If your package appears lost or arrives damaged, please contact us immediately. We will assist you in locating your shipment or initiating a claim with the carrier.
Need Assistance?
If you have any questions about shipping or need support with your order, please visit our Contact Us page to reach our customer service team by email or phone.
Thank you for shopping with kleankanteen.top We appreciate your trust and are here to ensure a smooth and reliable delivery experience.